For orthodontists$5K-$8K consults
$5K-$8K consults
deserve more than voicemail.
Riley books Invisalign + braces consults 24/7, syncs to Cloud 9 / Dolphin / Ortho2 natively, and grades your treatment coordinator after every consult. Trained TCs convert 56% → 95%. We bring that lift to every patient interaction.
Avg case value
$5,000-$8,000
Revenue leaking / month
$42,000
from missed calls alone
Go-live
4 days
from signed BAA
Why it hurts more in specialty
Every missed call = $5-8K walking away
Industry data: dental practices miss 300 calls/mo. For ortho, each missed new-patient call = $5-8K Invisalign or braces case. Avg practice loses $150K/yr to missed calls alone (Aria Dental).
Your TC's case acceptance is the #1 lever
Sturgill Orthodontics research: trained TCs convert consultations 56% → 95%. Untrained TCs cost you 30+ percentage points = $42K/mo lost. We grade every consult automatically.
Parent + patient + insurance triangle
Decision-maker is parent. Patient books their own follow-ups. Insurance is the parent's. Riley handles all three correctly. Generic answering services book the wrong appointment type 30% of the time.
Cloud 9 / Dolphin / Ortho2 integration is rare
Most AI receptionists serve general dentistry — Dentrix + Open Dental only. Ortho practices on Cloud 9 / Dolphin / Ortho2 get neglected. We're native.
What you get
Native Cloud 9 / Dolphin / Ortho2 / OrthoTrac sync (rare in this market)
Treatment coordinator screening — Riley qualifies leads BEFORE booking the consult
Case acceptance coaching — every consult auto-scored, top coaching tip emailed to TC
Patient ROI Microsites — TC sends post-consult link, closes 25%+ of price-hesitant patients
Insurance verification: Delta / MetLife / Cigna / Aetna ortho benefits in real-time
Consult / records / adjustment / emergency booking flows separated by intent
Caregiver detection — captures parent + patient names automatically when parent calls for child
Sibling + family auto-linking — "While you're in, want to book Sarah for cleaning?"
Aligner fulfillment status updates and Invisalign tray-shipment notifications
Post-retention 5-year recall (most ortho practices forget this — we automate it)
Bilingual Spanish + Portuguese full conversation support
Smart 2-hour post-visit review timing — 34% response rate vs 12% at 24hrs (Harvard data)
“Trained TCs convert at 95%. Untrained at 56%. We bring trained-TC results to every consult — even when the human TC is busy or new.”
— typical feedback from discovery calls