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Honest comparison · updated April 2026

PracticeIQ vs Weave.

Weave is a $188M-ARR public company (NYSE: WEAV) with 30,000+ dental customers — they make texting + VoIP + payments. They're also building an AI Receptionist that's on a waitlist as of March 2026. We are an AI receptionist that's shipping today, built specifically for high-margin specialty practices (endo / ortho / implant / cosmetic).

This page exists because Weave is the most-asked-about competitor. Every number below is sourced + dated.

Pick PracticeIQ if…

  • You run a specialty practice and want an AI that knows your case values aren't $89 cleanings
  • You want a working AI voice receptionist this week, not a waitlist date
  • You don't want to pay a $750 setup fee + $200 form-upload fee + $20/form
  • You've heard the "support disappears after onboarding" horror stories
  • You already have a phone system and don't want to swap hardware

Pick Weave if…

  • You're a GP practice and already use Weave for texting/payments
  • You want a single vendor for VoIP phones, two-way SMS, and POS in one box
  • You can wait an undefined amount of time for their AI Receptionist to GA
  • You're willing to swap your phone hardware to their VoIP system
Real Year-1 cost · single specialty practice

The number that gets buried in the demo.

Weave Elite (most common)
$4,138 / year + $750 setup
  • Elite plan$279/mo × 12 = $3,348
  • Setup fee$750 one-time
  • Form upload (initial)$200 + $20/form
  • Year-1 minimum≈ $4,298

And the AI Receptionist is still gated behind a waitlist.

PracticeIQ Founder-10
$4,000 first month + $1,500/mo locked forever
  • First-month onboarding$4,000 (one-time, includes everything)
  • Months 2-12$1,500/mo × 11 = $16,500
  • Year-1 total$20,500
  • But: rate locked for lifeYear-2 = $18,000 vs Weave $4K+

Higher Year-1 because we replace your front desk during overflow + after-hours; cheaper than every additional FTE.

Sources: getweave.com/pricing, emitrr 2026 audit, costbench 2026. Setup-fee figure verified across 3+ Capterra reviews.

What current Weave customers say

The pattern across 4 review sites.

Weave has a 4.0-star average. Most complaints follow the same five themes; they appear in G2, Capterra, Reddit r/Dentistry, and DentalTown over multiple years.

Support disappears after onboarding

Top complaint on G2 + Capterra
It feels like once you sign, you stop existing.

Phone freezes that need restart

Recurring on Reddit + DentalTown
Phones drop mid-call. Restart cycle every 48 hours has been our normal.

Payment write-back to PMS fails silently

DentalTown threads · Open Dental users
Patient pays, Weave shows it received, Open Dental never sees it. Reconciliation nightmare.

Number-porting lock-in

r/Dentistry
Tried to leave Weave. Couldn't get our practice number back. Still 'processing' 8 weeks later.

Confirmations sent to the wrong patient

Capterra + Reddit
Mrs. Johnson got Mr. Smith's appointment text. Multiple times.

AI Receptionist still on a waitlist

getweave.com (March 2026)
On a waitlist as of this writing. No public ETA. Built for GP — specialty workflows aren't in the v1 scope.

Quotes are paraphrased composites of common review-site language — patterns are consistent and verifiable on G2/Capterra/Reddit.

Feature-by-feature

No marketing fluff. Just yes/no.

FeaturePracticeIQWeave
Autonomous AI voice receptionist (live)
Weave's AI Receptionist is on a waitlist as of March 2026
Specialty-native (endo / ortho / implant / cosmetic)
Weave is built for general dental
Setup fee$0$750 one-time
Per-form fee$0$200 initial + $20/form
Time to live4 days2–4 weeks
Live demo number you can dial right now(223) 221-9508Sales call required
Cancel anytime, keep your phone number
Number-porting issues common per r/Dentistry
Two-way patient SMS
VoIP phone hardware required
We integrate with your existing system
Payments / POS terminal
We integrate with Stripe Terminal or your PMS
Reviews collection + Google posting
Public uptime + status page
We publish status.practiceiq.tech; Weave does not
Founder accessible by email
Weave's #1 G2 complaint: support after onboarding
HIPAA BAA signed before any PHI
Pre-filled SIG Lite for IT review
We publish ours at /trust/sig-lite
PMS write-back (appointments land in your PMS)Open Dental + NexHealth shipping; Dentrix Q3 2026Dentrix, Eaglesoft, Open Dental, Curve, Dolphin
Pricing postureFlat per-location, published$279–349+/mo + setup + usage
Public company / financial transparency
NYSE: WEAV, $188M ARR
If you're a specialty practice

One $12K case caught after-hours pays for the whole year.

Weave's AI Receptionist will eventually ship and may be great for GP. We're built and live today for the practices losing $5K–$30K cases to voicemail.

Lock rate